AI platforms like ChatGPT are the fastest-growing technologies in history.
Billions of people use AI every single day to ask questions, compare options, and make decisions because it's easier and more effective than traditional search and browsing.
The result of this shift for businesses is that their brands, products, and services are no longer defined by what they're saying about themselves, but rather what AI is saying to their customers. That's where we come in.
Cofounders Chris Andrew and Robert MacCloy begin building the Scrunch platform around a simple idea: In the future, the most important visitor to a website won't be a person. It will be an AI user agent visiting on a person's behalf.
Scrunch emerges from stealth with $4M in funding led by Patrick Salyer at Mayfield and notable angel investors, including TJ Parker (PillPack), Bryant Chou (Webflow), Steve Garrity (UserClouds), and Clara Shih (Meta AI, previously Salesforce, Hearsay).
Scrunch raises a $15M Series A led by Decibel, with participation from Mayfield, Homebrew, and other investors. Further investment from GTM Capital and other investors brings total funding to $26M. The team grows from 3 to 49 employees, serving 500-plus customers, and unveils the Agent Experience Platform (AXP).
Scrunch is acquired by Sitecore, a leader in digital experience and content management software that has raised $1.23B in funding and has surpassed $500M in ARR. Scrunch continues to operate as a standalone platform and accelerates its product roadmap.
Scrunch, a Sitecore Company, is an enterprise-grade platform that empowers businesses to observe, understand, and optimize their presence in AI search. Trusted by 500-plus leading brands and agencies, Scrunch provides a comprehensive suite of tools to assess competitive performance, pinpoint gaps and opportunities, and optimize websites for AI search and retrieval, ensuring brands remain relevant in the evolving AI landscape.
Want to help us build the world's first AI Customer Experience Platform?
See open positions at Scrunch